PROCESS AND VALUES
Let me walk you through the process and values that form the basis of how we work.
This process we use has been developed over time to deliver the best quality product and outstanding customer service for my clients. The stages outlined below demonstrate the way in which I would typically develop a carving commission.
DEFINING THE PROJECT BRIEF
I work closely with you from the start to understand your requirements and define the essential components of the project brief, such as the size, materials, finish, and positioning of the final piece.
Transparent pricing is important to my clients and i'm therefore happy to provide a cost estimation early on in the process, before providing the final quotation once the project brief has been fully developed.
It may be that you already have a clear concept in mind that you want me to bring to life, or you may prefer for me to provide input and suggestions based on your project brief. Either way, you can expect a friendly and personable service that will ensure we arrive at a final design you are truly happy with.
STAGE 03: CREATION
STAGE 04: HANDOVER & DELIVERY
It's always great to deliver work in person whenever possible, but you are also welcome to pick up your piece from the workshop. If neither is possible, I use a specialist delivery service (able to deliver anywhere in the world) to ensure your item arrives safely and in good time.
Once the project brief and final design are agreed upon, you will be invoiced for the deposit - and work begins on creating your bespoke piece!
I'm happy for you to visit the workshop and see your item being created. It’s always a special moment when customers see their work taking shape, and the passion and skill that goes into it.
Strong values are the key ingredients that help to drive and maintain the high standards and honest service I provide to all of my customers
Your aspirations are at the centre of my work, through a friendly and honest service i'm sure your expectations will be exceeded.
I'm dedicated to environmental conservation and minimising any impact from the workshop activities. I've created a replanting scheme (more information below) to offset our emissions.
Despite years of training, I remain my biggest critic and never let anything below standard leave the workshop.
I endeavour to use sustainable and ethically sourced materials of the finest quality, ensuring your piece is of the highest standard.
I am passionate about the environment and reducing any impact the business may have. I offset all of my emissions, and go a step further by replanting one tree for every project I undertake. To do this, i've started my own forest grove through the Trees for Life reforestation project in the Caledonian Forest, Scotland. If you would like to support this incredible project by planting additional trees in the grove, please click the link below. It costs only £6 to plant a tree that can absorb on average 20kg of CO2e per year.
THE TOOLS I USE
I'm often asked which tools I use to create such detailed and ornate carvings. Generally I use traditional handtools in order to preserve and enhance the rich heritage of the artisanal craft. At times I will use modern techniques in conjunction with traditional tools to enhance the quality and range of services we can provide. The images below show some of the tools I love to use. Hover over each image to read about the role each plays.
WHICH MATERIALS DO YOU USE?
CARVING - We use a wide range of woods for carving, but mostly oak, sweet chestnut, American or European walnut, lime, cherry, or Quebec pine. If you would like a particular wood used for your project, do let us know. We are always happy to work with new timbers.
HOW LONG DOES A PIECE TAKE TO MAKE?
It's the age old 'how long is a piece of string?' scenario here. The skills and traditional techniques we use in our work do take time, and this is how we ensure quality finished pieces. When discussing the initial project brief, we strive to give you as accurate and realistic a timescale as possible. If this changes, we keep you regularly updated with the progress of your project.
CAN I COME AND SEE YOU WORKING?
Yes, by all means! Pop by to the workshop for a coffee and chat. We are always happy to welcome visitors and show you through the process. After all, it's for you that we are making these items.
HOW MUCH DOES YOUR WORK COST?
This depends entirely on the project. We are honest people and will always give clients a fair price, thinking of innovative ways to adjust the project to meet your budget, if needed. Give us a call or an email if you would like to discuss costs for any projects you have in mind.
IS YOUR TIMBER SUSTAINABLY SOURCED?
Absolutely! We endeavour to use only certified and sustainably sourced timber, which leaves as little impact on the environment as possible. We have also made the commitment to plant one tree for every project we undertake in order to offset any emissions from our work.
DO YOU TEACH CARVING OR RUN ANY COURSES?
Yes, we are happy to arrange private carving lessons and will soon be developing a beginners carving course. Watch this space!